Sydney Cricket Store strives to offer cheapest and fastest delivery through our trusted carriers but for simplicity, our delivery charges are based on order value. The full range of delivery options and costs are clearly displayed in your shopping cart at checkout before you proceed with payment.

Delivery times vary according to your selected delivery address, availability of the items and the time of day you place your order.

FREE SHIPPING*
Free shipping is available on certain products to the following areas/post codes.

• Melbourne Metro: 3000 - 3220, 3335 - 3341, 3425 - 3443, 3750 - 3811, 3910 - 3920, 3926 - 3944, 3972 - 3978, 3980 - 3983, 8000 - 8999
• Sydney Metro: 1000 - 2263, 2500 - 2530, 2555 - 2574, 2740 - 2786, 2890
• Brisbane Metro: 4000 - 4299, 4500 - 4549, 9000 - 9299, 9400 - 9596, 9700 - 9799
• Adelaide Metro: 5000 - 5199, 5800 - 5999

SHIPPING COST
The cost for shipping is calculated and displayed on the Checkout page before you complete your order. We use the destination post code and volumetric weight to determine the Shipping Cost.

The shipping cost displayed at the Checkout is for mainland Australia and the main island of Tasmania. Deliveries to all other islands is calculated on a case-by-case basis. We will contact you with a shipping cost estimate and you will have the option to cancel the order for a full refund, if you do not wish to proceed.

ORDER PROCESSING TIME
Once your order is placed, we send information about your order by email. We do our best to get your order processed and shipped to you ASAP. Processing the order means picking & packing the items you have ordered and booking the pickup with our Delivery Partners/Carriers.

Please note that some products, e.g. cricket bats may require time to prepare before they can be shipped.

Orders are processed daily Mon-Fri, except public holidays.

• We strive to process orders received between 12pm-3pm the same day but it may be pushed to the next business day.

 Note: We DO NOT deliver to PO Boxes.

Any shipping address that does not exist on Google Maps may be delayed for dispatch.

Our orders may be marked as "Authority to Leave" (ATL) delivery which means our delivery partners can leave the delivery at the drop-off address if the recipient isn't present.

CARRIER
All deliveries are shipped using Australia Post or other Courier Service with tracking provided to ensure visibility of goods in transit.

Local Pick Up
We are pleased to offer local pickup from our warehouse in Sydney, NSW. Please call 0431 675 165 to request day and time for collection. All orders received on a business day by 12PM will be ready for pick the next day except when additional work is required to prepare the item for delivery, for example, oiling & knocking a cricket bat. We will notify you when the order is ready for pick up.

SHIPMENT NOTIFICATION
We'll send a shipment notification email when your order leaves our warehouse. This email includes your unique tracking number which you can enter on the carrier’s website to track its progress.

Please note that we cannot be held responsible for delays due to weather, delivery carrier factors, customer error, holiday-related delays, or any other unforeseen factors. Any order that is Returned to Sender will be charged shipping cost again to have the order reshipped.

Please note that during the peak periods, there are possible delays in shipping orders.

INTERNATIONAL SHIPPING
At this point in time, we provide automatic shipping rates at checkout for customers in Australia only.

Customers from any other country can contact us by email on info@sydneycricketstore.com,au and we will provide a shipping quote before processing the order.